General Information

Join us here at Iowa Western Community College to meet your Funeral Director Continuing Education needs. We meet your continuing education requirements with quality program offerings and instructors; networking opportunities and friendly, helpful staff. Normally we offer five programs a year created just for funeral directors—three in the spring and two in the fall. Located just off Interstate 80, our campus is convenient from all locations. You can request brochures or register for programs on-line.

Credit: 4 Hours Continuing Education

$70 (includes tuition, handouts, dinner and refreshments) $20 Dinner Guest

Fall classes

GENERATIONS, CULTURES AND DIVERSITY:

RECOGNIZING SIMILARITIES & BRIDGING DIFFERENCES

This program is designed for funeral directors and staff with co-workers and/or clients from a variety of generations and cultures.

Sue’s program will help you:

• Recognize common ground and understand differences in order to bring out the best in all generations: WWII, Baby Boomers, Gen X and Gen Y.
• Collaborate effectively across cultures when addressing a variety of norms and traditions when working with families.
• Avoid generation and culture-based communication clashes when making decisions during difficult times.
• Gain mutual understanding for living and doing business in increasingly diverse communities.

Presenter:  Sue Schlichtemeier-Nutzman, PhD

Date:  Thursday, November 3, 201