What Will You Become?
Iowa Western Community College

Essential Business Skills

Creating and Communicating a Vision

Developing a clear vision is the first step you need in leadership. Develop a clear vision and clear communication that motivates and engages your followers. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*12 - CS18 Council Bluffs Campus W 06/20/2018 9:00-11:00AM Looft Hall
1 session Call 712-325-3256

Register for this Class

Excellence in Customer Service

Is it possible to provide excellence in customer service on a consistent basis? Our presenter says it is as long as you and your employees consistently utilize a pre-determined approach! This session will provide you with Six Key Steps that will ensure you provide excellent customer service every time you interact with a customer...And, for those times when a customer may bring up a complaint, the Six Steps can be used just as effectively to deal with complaints. Fee $250

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*25 - CS18 Council Bluffs Campus TWTh 03/27/2018 1:00-3:00PM Looft Hall
3 sessions Call 712-325-3256

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Generational Diversity

There are currently five generations in the workforce today. This class will provide an overview of the different generations, discuss the challenges most commonly faced in the workplace and strategies for effectively communicating with each group. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*08 - CS18 Council Bluffs Campus W 04/18/2018 9:00AM-11:00PM Looft Hall
1 session Call 712-325-3256

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Grant Writing Boot Camp Express

This course covers the essential grant writing strategies and skills required to successfully submit competitive corporate and foundation proposals, and state and federal grant applications for funding consideration. Emphasis is placed on researching and writing. Approved for 5 Grant Professional Certification Institute (GCPI) CEUs. Fee $260

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*15 - CS18 Council Bluffs Campus Th 05/17/2018 9:00AM-4:00PM Looft Hall
1 session Call 712-325-3256

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Leadership Theories

Review four core leadership theories and discover how they have influenced our understanding of effective leadership. Learn how we can apply this theoretical information in becoming better leaders. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*10 - CS18 Council Bluffs Campus W 05/16/2018 9:00-11:00AM Looft Hall
1 session Call 712-325-3256

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Leading Change

Change is a constant in our world today especially the business world. Discover and identify key components of leading for successful change. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*02 - CF18 Council Bluffs Campus W 07/18/2018 9:00-11:00AM Looft Hall
1 session Call 712-325-3256

Register for this Class

Leading Personalities

How you are wired makes a difference in how you lead and others follow. Find the sweet spot within the mix of your personality and your followers. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*04 - CS18 Council Bluffs Campus W 02/21/2018 9:00-11:00AM Looft Hall
1 session Call 712-325-3256

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Leading Without the Title

Many of us are in leadership positions without any authority or a title. Here we all examine the inherent challenges this creates and the benefits as well as opportunities of this important position. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*04 - CF18 Council Bluffs Campus W 08/15/2018 9:00-11:00AM Looft Hall
1 session Call 712-325-3256

Register for this Class

Mindfulness Series: Introduction to Mindfulness

Mindfulness is sweeping the country as a tool to promote greater well-being, build resilience and enhance focus, clarity, creativity and overall happiness. What is mindfulness? How do we practice it? What are its benefits? The introduction to Mindfulness series will provide you with a comprehensive understanding of mindfulness and its application to everyday living-personally and professionally. Each course includes subject matter presentation, discussion and experiential practice to reinforce the learning objectives. Fee $150

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*13 - CS18 Council Bluffs Campus M 03/05/2018 6:00-8:00PM Looft Hall
3 sessions Call 712-325-3256

Register for this Class

MANAG 99*14 - CS18 Council Bluffs Campus F 05/18/2018 9:00-11:00AM Looft Hall
3 sessions Call 712-325-3256

Register for this Class

Mindfulness Series: Living in the Midst of Chaos

As we continue to try to do more things with less time, we tend towards multitasking, boredom and procrastination, sacrificing balance and personal control for flitting about from one thing to the next. This series demonstrates how mindfulness can be used to enhance our daily living in the midst of our fast-paced, busy lives. Each class includes subject matter presentation, discussion and experiential practice to reinforce the learning objectives. Session #1 (pre-requisite to attend remaining sessions) Introduction to mindfulness; Multitasking, boredom and procrastination; Session #2: Mindfulness work-life balance; balancing work-stress & leisure activities to exercise personal control; Session #3: Pacing Yourself - running the marathon of life; mindful eating - savoring the food we eat. Fee $150

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*13 - CF18 Council Bluffs Campus M 08/06/2018 6:00-8:00PM Looft Hall
3 sessions Call 712-325-3256

Register for this Class

Networking for Busy Professionals

5 Ways to Build a STRONG Network Social media is great, but no substitute for face-to-face communications and an active referral network. This workshop will focus on both active and inactive networking. We will review the basics such as how to influence the first impression, starting a conversation, and build the right network. What You Will Learn: How to grow your professional network, How to get to know people and Listening Techniques. Fee $75

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*18 - CS18 Council Bluffs Campus Th 03/22/2018 4:00-6:00PM Looft Hall
1 session Call 712-325-3256

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Organization Diversity, Equity & Inclusion 101

This two-hour interactive workshop will take participants through the fundamentals of workplace diversity, equity and inclusion best practices and strategy implementation. Fee $75

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*16 - CS18 Council Bluffs Campus M 03/12/2018 8:30-10:30AM Looft Hall
1 session Call 712-325-3256

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Self Leadership

Leadership begins with yourself. Your behavior often speaks louder than words. Discover the importance of core values and their link to behavior. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*06 - CS18 Council Bluffs Campus W 03/21/2018 9:00-11:00AM Looft Hall
1 session Call 712-325-3256

Register for this Class

Training Employees: Language and Cultural Barriers

Attendees will be presented with a simple, yet effective, approach to training that will help managers and supervisors train their employees in spite of cultural and/or language differences. By discussing these approaches, and sharing from his own experience, Orlando Gil will encourage attendees to think of training as a process, not an event, and as an investment and not as an expense. Attendees will leave the presentations understanding these approaches will work across cultures and language barriers and that it is possible to train effectively in any industry in spite of cultural and language differences. Fee $250

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*24 - CS18 Council Bluffs Campus WThF 03/07/2018 1:00-3:00PM Looft Hall
3 sessions Call 712-325-3256

Register for this Class

Online Learning Opportunities

Take an online class. All of our courses are led by expert instructors, many of whom are nationally known authors. Our online courses are affordable, fun, fast, convenient, and geared just for you. Monthly start sessions. Visit our website to register and for program details! Prices start as low as: $115. Visit us at www.ed2go.com/iwcc for a complete list of classes!

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QuickBooks 2017 Series 

Effective Business Writing

Introduction to PC Security

Introduction to Mobile Security

Introduction to Windows 10