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Administrative Assistant Professional Certificate

July 5 - September 28
5:30 pm-9:45 pm M T W
Council Bluffs Campus

Develop the skills you need to succeed as an Administrative Assistant. Master software applications for spreadsheets, databases, word-processing, presentations, desktop publishing, and Outlook. Plus learn basic website maintenance, business writing, excellence in service, and social media in the workplace. You will also get the choice of additional training in the specialties of: Human Resources, Legal or Bookkeeping/Payroll.

Successful completion of this program will earn you 3 credit hours of CSC 100: Intro to Computers.

Prerequisites:

High School diploma or equivalent and Intro to Workplace Computers or equivalent.

Program Includes:

  • Keyboarding
  • Comprehensive Instruction in:
    • Word
    • PowerPoint
    • Excel
    • Access
    • Microsoft Publisher
    • Outlook and Email Etiquette
    • Website Management Overview
    • Business Writing
    • Excellence in Service
    • Social Media for the Workplace
    • Choice of HR, Legal, or Accounting Tools
    • Final Class Project

Class fee: $1595

Tuition Assistance available for Iowa residents who qualify.

Classes:

Conflict Management

Conflict happens! How you handle it when it happens can make the difference between a dysfunctional workplace or a positive and productive workplace. Discover valuable methods for not only resolving conflict, but managing it for productivity. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*01 - CF16 Council Bluffs Campus Th 07/07/2016 9:00-11:00AM Looft Hall
1 session Call 712-325-3256

Register for this Class

Creating & Communicating a Vision

Developing a clear vision is the first step you need in leadership.Develop a clear vision and clear communication that motivates and engages your followers. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*12 - CS16 Council Bluffs Campus W 06/29/2016 9:00-11:00AM Looft Hall
1 session Call 712-325-3256

Register for this Class

Developing Creativity

Innovation is where leadership and creativity intersect. Developing your creativity and others' will provide benefits in innovation, decision-making, team-building, problem-solving, etc. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*12 - CF16 Council Bluffs Campus Th 12/14/2016 9:00-11:00AM Looft Hall
1 session Call 712-325-3256

Register for this Class

Developing People

Employees who are able to participate in employee development plans feel valued by their employer. Learn how you can empower your employees to identify their developmental needs and take ownership for their professional and career development. Understand how you provide a critical supportive role in the process. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*02 - CF16 Council Bluffs Campus Th 08/04/2016 9:00-11:00AM Looft Hall
1 session Call 712-325-3256

Register for this Class

Developing Teams

Whether you're developing a new team or increasing the effectiveness of a seasoned team you'll want to come to this class. We'll examine the 4 Characteristics of Effective Teams as well as the necessary stages of team development. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*03 - CF16 Council Bluffs Campus Th 09/01/2016 9:00-11:00AM Looft Hall
1 session Call 712-325-3256

Register for this Class

Effective Communication

The art of communication includes both verbal and non-verbal skills. Learn some of the critical tools and techniques that contribute to effective communications. Reflect on your own communications skills and discover how they may be affecting you at work. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*04 - CF16 Council Bluffs Campus Th 10/06/2016 9:00-11:00AM Looft Hall
1 session Call 712-325-3256

Register for this Class

Emotional Intelligence

Research shows a link to high Emotional Intelligence and successful leadership. By exploring this topic, you will be able to assess your current level of Emotional Intelligence. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*11 - CF16 Council Bluffs Campus W 11/16/2016 9:00-11:00AM Looft Hall
1 session Call 712-325-3256

Register for this Class

Handling Stress

Stress tolerance and learning to handle stress are associated with managerial effectiveness. Learn about the different types of stress, how to analyze your own tolerance to stress, and tools for reducing stress and building recovery and resilience as you identify techniques designed to avoid stress and build resilience. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*05 - CF16 Council Bluffs Campus Th 11/03/2016 9:00-11:00AM Looft Hall
1 session Call 712-325-3256

Register for this Class

Integrity & Ethics

In a culture full of temptation the lines can become blurred. Discuss the ethics of leadership and bring your integrity into clear focus. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*10 - CF16 Council Bluffs Campus W 10/19/2016 9:00-11:00AM Looft Hall
1 session Call 712-325-3256

Register for this Class

Leading Change

Change is a constant in our world today especially the business world. Discover and identify key components of leading for successful change. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*07 - CF16 Council Bluffs Campus W 07/20/2016 9:00-11:00AM Looft Hall
1 session Call 712-325-3256

Register for this Class

Leading Teams

Your role in leading teams will depend on the type of team you're leading. We'll discuss types of teams and how to lead them as well as various dysfunctions that get in the way of teamwork. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*09 - CF16 Council Bluffs Campus W 09/21/2016 9:00-11:00AM Looft Hall
1 session Call 712-325-3256

Register for this Class

Leading Without the Title

Many of us are in leadership positions without any authority or a title. Here we will examine the inherent challenges this creates and the benefits as well as opportunities of this important position. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*08 - CF16 Council Bluffs Campus W 08/17/2016 9:00-11:00AM Looft Hall
1 session Call 712-325-3256

Register for this Class

Management Theories and Models

Review some popular management theories & models and why they can up your game if you employ them. Fee $59

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*06 - CF16 Council Bluffs Campus Th 12/01/2016 9:00-11:00AM Looft Hall
1 session Call 712-325-3256

Register for this Class

You're on the Air: Webinar Online

Fee $39

Section # Location Day(s) Start Date Start Time Building Contact Number
MANAG 99*13 - CF16 On-line Th 10/27/2016 7:00-9:00PM To Be Announced
1 session Call 712-325-3256

Register for this Class