Iowa Western Community College

Manage Your High School Account

Passwords

Students Accounts

Logging into Iowa Western for the first time, you must set your password. Here is how your username and email are set up, along with information on what you can change or reset your password to.

  • Student accounts:
    • Example account: John Doe, Student ID number – 1234567
      • Username: The first initial + last name + last 3 digits of your student ID number (ex. jdoe567).
      • Email: The first initial + last name + last 3 digits of your student ID number @iwcc.edu (ex. jdoe567@iwcc.edu).
  • New Passwords:
    • Must contain 15 characters or more
    • Must include 3 of the 4 complexity requirements:
      • Uppercase letter
      • Lowercase letter
      • A number
      • A special character ( ! @ # $ % ^ & * . )
    • Cannot contain the user’s name
    • Cannot contain passwords that have been identified as weak or breached, as determined by Microsoft and/or KnowBe4 PasswordIQ.
    • Passwords must be changed at least 1 every 12 months.

NOTE: If you are unable to reset your password, see the options below

Unable to Reset Password

  • Use the Contact Us form to send a Support ticket to IT
  • If you are on campus, stop by the IT center in Fremont Hall, room 142.
    • Note: It is recommended that you have a valid photo ID on you. If we have to make changes to your account

Multi-Factor Authentication (MFA)

Set up for High School Students’ Chromebook

High School Students are required to enable multi-factor authentication to access their accounts. This is similar to what you are likely already familiar with when accessing your bank, email address, or other social media accounts.

To get started, after you have reset your password, make sure you have the correct app.

Computer or Laptop Step 1: Download the Microsoft Authenticator App and install it on your Chromebook

Google Play Store

On your Chromebook Computer or Laptop

Step 2a: Open the Microsoft Authenticator App you just downloaded.

In Google Chrome Phone or Tablet

Step 2b: In your Google Chrome browser. Log into ROC

Phone or Tablet Step 3: After logging in it will ask for “More information” or “Let’s keep your account secure”. Click Next.

Computer or Laptop Step 4: Open the Microsoft Authenticator app, select Allow Notifications (if prompted), select Add
account from the Customize and Control icon on the upper right, and then select Add School or Work Account

Computer or Laptop Step 5: Select Scan QR code.
Note: Allow camera use, then at the bottom, select Enter code manually

Phone or Tablet Step 6: Return to the Set Up Your Account page in your browser, and then select Next until you see:
The “Scan the QR code” page appears. (if you don’t see the QR code, it’s ok, we are looking for the code.) If you do see the QR code, click “Can’t scan image?” below it.

Phone or Tablet Step 7: Copy the Code and URL into MS Authenticator, then click “Finish.”

Computer or Laptop Phone or Tablet Step 8: The authenticator app should successfully add your work or school account without requiring
additional information.

Phone or Tablet Step 9: Select Next on the Scan the QR code page on your computer. A notification is sent to the
Microsoft Authenticator app on a Chromebook to test your account.

Computer or Laptop Step 10: Approve the notification, or if required, enter the code provided to you in the app (click on the Iowa Western Account) in the Microsoft Authenticator app, and then select Next. Your security info is updated to use the Microsoft Authenticator app by default to verify your identity when
using two-step verification or a password.