Iowa Western Community College

Wednesday, September 3, 2025  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #022 – Lunch provided 
In today's dynamic work environment, effective management requires a personalized approach that leverages your unique strengths as well as the strengths of your team members. This course is designed to help emerging and established managers cultivate a distinctive management style that enhances their leadership and communication abilities, integrates various management styles, and fosters continuous personal development.

*Zoom participation is available at Iowa Western center locations only.
 

This entire 12-class Leadership & Management Series is offered at a discounted rate. Series starts Wednesday, September 3, and runs every Wednesday through November 19, from 11:00am – 1:30pm. This Leadership and Management series consists of the following twelve classes: Developing Your Management Style, The Role of a Supervisor, Emotional Intelligence and Self Awareness, Conflict Management, Customer Service, Developing Terms and Individuals, Communication, Inclusive Leadership, Motivating Staff, Connection With Your Audience, Leading Through Change, and Delegation and Accountability. 

*Zoom participation is available at Iowa Western center locations only.

These classes meet every Tuesday morning from 9:00 am – 11:00 am: September 9, 2025 thru October 21, 2025. Looft Hall – Room #023
This is a comprehensive and structured workshop series that provides small business owners with the practical skills they
need to create a successful marketing foundation. This series is led by Sue Pitts, an experienced business advisor and founder of Just Sue Creative, specializing in digital marketing, business strategy, and AI-driven innovation. Each workshop builds on core marketing competencies, moving from
strategic planning and branding to digital tactics like SEO, social media, email marketing, and advertising. The series consists
of seven classes, each designed to be impactful on its own, but registering for the entire series offers a discounted rate and
ensures a cohesive learning experience that ties all the components together. 

Class is Tuesday, September 9, 2025, 9:00 am – 11:00 am – Council Bluffs Campus – Looft Hall Room #023.
This class is 1 of 7 in “Your Marketing Playbook Series”. Developing Your Marketing Plan, Strategy, and Calendar.
Goal: Establish a foundational marketing plan by guiding participants through essential marketing concepts, helping them
define their audience and brand message, set goals, and build a structured marketing calendar for effective execution. This course is led by Sue Pitts, an experienced business advisor and founder of Just Sue Creative, specializing in digital marketing, business strategy, and AI-driven innovation.
 

Wednesday, September 10, 2025 – 8:30AM – 12:00PM – Harlan, IA Center 
This half-day workshop is designed for new and aspiring leaders who want to strengthen their leadership presence and build confidence in a supervisory role. Participants will explore how their personal leadership style influences their team, gain practical tools for setting clear expectations, and learn strategies for delegating tasks in a way that builds trust and accountability. Light refreshments will be provided.

Wednesday, September 10, 2025  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #022 – Lunch provided 

This course is designed to equip supervisors with essential management skills to effectively lead teams and achieve organizational objectives. Through a blend of theoretical frameworks, practical case studies, and interactive exercises, participants will develop the foundational knowledge and competencies required to excel in their role as supervisors.  

*Zoom participation is available at Iowa Western center locations only.

Class Orientation: Thursday, September 11, 2025 1:30 pm – 3:30 pm – Looft Hall, Room 022
Hands-On Salon: Starting Tuesday, September 16, 2025 until Thursday, December 11, 2025, every Tu/Wed/Th 9:00 am – 3:30 pm – Dodge Hall, Room 1205
The Professional Dog Grooming certificate equips students with the essential skills for a successful career in the grooming industry. The completion of this course prepares you for the eligibility to sit for the AKC-PGC Exam and earn your industry credential. This course will involve numerous Zoom sessions and extensive self-paced learning to cover all the necessary material to ensure thorough understanding and preparation before working hands-on in the grooming salon.

*Students are required to wear closed-toe shoes. 

Class is Tuesday, September 16, 2025, 9:00 am – 11:00 am – Council Bluffs Campus – Looft Hall Room #023.
This class is 2 of 7 in “Your Marketing Playbook Series”. Equip participants with the skills to build a consistent brand identity
and develop content that resonates with their target audience across various formats. By the end, participants will have a
brand guide to ensure long-term consistency and a content plan ready for implementation. This course is led by Sue Pitts, an experienced business advisor and founder of Just Sue Creative, specializing in digital marketing, business strategy, and AI-driven innovation.
 

Wednesday, September 17, 2025  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #022 – Lunch provided 

This comprehensive course delves into the core aspects of emotional intelligence and self-awareness, equipping participants with the tools necessary to navigate personal and professional environments effectively. Emotional intelligence, the ability to understand and manage one's own emotions and the emotions of others, is crucial for fostering meaningful relationships, making informed decisions, and enhancing overall well-being.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, September 17, 2025 – 8:30AM – 12:00PM – Clarinda, IA Center 
This half-day workshop is designed for new and aspiring leaders who want to strengthen their leadership presence and build confidence in a supervisory role. Participants will explore how their personal leadership style influences their team, gain practical tools for setting clear expectations, and learn strategies for delegating tasks in a way that builds trust and accountability. Light refreshments will be provided.

Class is Tuesday, September 23, 2025, 9:00 am – 11:00 am – Council Bluffs Campus – Looft Hall Room #023.
This class is 3 of 7 in “Your Marketing Playbook Series”. Equip participants with the knowledge and tools to effectively
optimize their websites for search engines, with a focus on local SEO strategies to attract and engage nearby customers. This course is led by Sue Pitts, an experienced business advisor and founder of Just Sue Creative, specializing in digital marketing, business strategy, and AI-driven innovation.

Wednesday, September 24, 2025 – 8:30AM – 12:00PM – Atlantic, IA Center 
This half-day workshop is designed for new and aspiring leaders who want to strengthen their leadership presence and build confidence in a supervisory role. Participants will explore how their personal leadership style influences their team, gain practical tools for setting clear expectations, and learn strategies for delegating tasks in a way that builds trust and accountability. Light refreshments will be provided.

Wednesday, September 24, 2025  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #022 – Lunch provided 
Conflict is an inevitable part of any organizational and workplace interaction, but effective management can transform potential crises into opportunities for growth and collaboration. This course provides a comprehensive overview of conflict management, focusing on strategies to create more equitable outcomes, stress-handling techniques, and mitigation methods.

*Zoom participation is available at Iowa Western center locations only.
 

Class is Tuesday, September 30, 2025, 9:00 am – 11:00 am – Council Bluffs Campus – Looft Hall Room #023.
This class is 4 of 7 in “Your Marketing Playbook Series”. Enable participants to choose the right social media platforms for
their business, create engaging content tailored to each platform, and develop a strategic social media calendar to reach and
engage their target audience effectively. This course is led by Sue Pitts, an experienced business advisor and founder of Just Sue Creative, specializing in digital marketing, business strategy, and AI-driven innovation.
 

Wednesday, October 1, 2025  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #022 – Lunch provided 

Customer Service Excellence is a comprehensive course designed to equip participants with the essential skills and knowledge to deliver exceptional customer service. This course emphasizes the importance of professionalism in all customer interactions and provides practical strategies for improving customer care. Participants will learn to manage various customer scenarios effectively, enhancing customer satisfaction, brand loyalty, and brand relevance.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, October 1, 2025 – 8:30AM – 12:00PM – Shenandoah, IA Center 
This half-day workshop is designed for new and aspiring leaders who want to strengthen their leadership presence and build confidence in a supervisory role. Participants will explore how their personal leadership style influences their team, gain practical tools for setting clear expectations, and learn strategies for delegating tasks in a way that builds trust and accountability. Light refreshments will be provided.

Class is Tuesday, October 7, 2025, 9:00 am – 11:00 am – Council Bluffs Campus – Looft Hall Room #023.
This class is 5 of 7 in “Your Marketing Playbook Series”. Enable participants to use data insights and Al tools to make
informed decisions and improve marketing efforts. This course is led by Sue Pitts, an experienced business advisor and founder of Just Sue Creative, specializing in digital marketing, business strategy, and AI-driven innovation.

Class is Tuesday, October 14, 2025, 9:00 am – 11:00 am – Council Bluffs Campus – Looft Hall Room #023.
This class is 6 of 7 in “Your Marketing Playbook Series”. Teaches participants how to effectively use email marketing and
CRM tools to build and nurture lasting customer relationships, boost retention, and improve engagement through targeted
email campaigns. This course is led by Sue Pitts, an experienced business advisor and founder of Just Sue Creative, specializing in digital marketing, business strategy, and AI-driven innovation.

Wednesday, October 8, 2025  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #022 – Lunch provided 

This course is designed to equip leaders, managers, and HR professionals with the skills and knowledge to effectively develop teams and individuals within an organization. By focusing on coaching, inspiring, and educating, participants will learn strategies to foster a collaborative and high-performing work environment. Through a blend of theoretical frameworks and practical applications, this course aims to enhance participants' ability to unlock potential, drive motivation, and support continuous professional growth.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, October 15, 2025  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #022 – Lunch provided 

This course is designed to enhance the communication skills of current and aspiring leaders. It focuses on the development of key competencies necessary for effective management communication in a professional setting. Students will learn and practice active listening and providing constructive feedback.  These skills are essential for fostering a professional, collaborative and productive work environment.

*Zoom participation is available at Iowa Western center locations only.

Class is Tuesday, October 21, 2025, 9:00 am – 11:00 am – Council Bluffs Campus – Looft Hall Room #023.
This class is 7 of 7 in “Your Marketing Playbook Series”. Equip participants with practical skills to set up affordable, targeted ad campaigns on Google, Facebook, and Instagram. By the end of the workshop, participants will understand how to drive traffic, generate leads, and optimize their ad performance for better results.

Wednesday, October 22, 2025  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #022 – Lunch provided 

This course provides an in-depth exploration of diversity and inclusion within the context of management. It is designed to equip current and future leaders with the knowledge, skills, and attitudes necessary to foster an inclusive workplace environment for all generations in the workforce. The curriculum emphasizes the critical importance of diversity, equity, and inclusion in achieving organizational success and creating a positive work culture.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, October 29, 2025 – 8:30AM – 12:00PM – Harlan, IA Center 
This half-day workshop helps leaders strengthen their team-building skills and create a positive, productive work environment. Participants will explore how to support individual growth within a team, maintain motivation without leading to burnout, and confidently address workplace conflict before it escalates. Practical tools and strategies will be shared to help build trust, resolve tension, and boost overall team performance. Light refreshments will be provided.

Wednesday, October 29, 2025  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #022 – Lunch provided 

This course is designed to equip managers and aspiring leaders with the tools and strategies necessary to effectively motivate their teams. Emphasis is placed on transitioning from peer to manager, balancing professional and personal lives, and recognizing and rewarding employee achievements.

*Zoom participation is available at Iowa Western center locations only.
 

Wednesday, November 5, 2025  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #022 – Lunch provided 

In today's fast-paced business environment, the ability to present ideas clearly and effectively is crucial for success. Connecting with Your Audience is a comprehensive course designed to equip managers, leaders, and professionals with the tools and techniques to understand how to quickly and effectively establish rapport with your audience to become a more memorable speaker.

*Zoom participation is available at Iowa Western center locations only.
 

Wednesday, November 12, 2025 – 8:30AM – 12:00PM – Atlantic, IA Center 
This half-day workshop helps leaders strengthen their team-building skills and create a positive, productive work environment. Participants will explore how to support individual growth within a team, maintain motivation without leading to burnout, and confidently address workplace conflict before it escalates. Practical tools and strategies will be shared to help build trust, resolve tension, and boost overall team performance. Light refreshments will be provided.

Wednesday, November 12, 2025  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #022 – Lunch provided 
This course is designed to equip managers with the essential skills and knowledge to effectively identify, analyze, and resolve problems within organizational contexts. Through a combination of theoretical frameworks, case studies, and practical exercises, participants will develop an understanding of change management techniques and decision-making processes.

*Zoom participation is available at Iowa Western center locations only.
 

Wednesday, November 19, 2025  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #022 – Lunch provided 

This course delves into the critical aspects of effective delegation and fostering accountability within organizational settings. Through a comprehensive examination of delegation techniques, accountability frameworks, performance management strategies, and performance appraisal methodologies, participants will gain valuable insights and practical skills essential for effective leadership and team management.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, November 19, 2025 – 8:30AM – 12:00PM – Shenandoah, IA Center 
This half-day workshop helps leaders strengthen their team-building skills and create a positive, productive work environment. Participants will explore how to support individual growth within a team, maintain motivation without leading to burnout, and confidently address workplace conflict before it escalates. Practical tools and strategies will be shared to help build trust, resolve tension, and boost overall team performance. Light refreshments will be provided.

Class Orientation: Thursday, January 29, 2026 1:30 pm – 3:30 pm – Looft Hall, Room 022
Hands-On Salon: Starting Tuesday, February 3, 2026  until Thursday, April 30, 2026, every Tu/Wed/Th 9:00 am – 3:30 pm – Dodge Hall, Room 1205
The Professional Dog Grooming certificate equips students with the essential skills for a successful career in the grooming industry. The completion of this course prepares you for the eligibility to sit for the AKC-PGC Exam and earn your industry credential. This course will involve numerous Zoom sessions and extensive self-paced learning to cover all the necessary material to ensure thorough understanding and preparation before working hands-on in the grooming salon.

*Students are required to wear closed-toe shoes. 

Wednesday, April 8, 2026 11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
In today's dynamic work environment, effective management requires a personalized approach that leverages your unique strengths as well as the strengths of your team members. This course is designed to help emerging and established managers cultivate a distinctive management style that enhances their leadership and communication abilities, integrates various management styles, and fosters continuous personal development.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, April 15, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided

This course is designed to equip supervisors with essential management skills to effectively lead teams and achieve organizational objectives. Through a blend of theoretical frameworks, practical case studies, and interactive exercises, participants will develop the foundational knowledge and competencies required to excel in their role as supervisors.  

*Zoom participation is available at Iowa Western center locations only.

Wednesday, April 22, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
This comprehensive course delves into the core aspects of emotional intelligence and self-awareness, equipping participants with the tools necessary to navigate personal and professional environments effectively. Emotional intelligence, the ability to understand and manage one's own emotions and the emotions of others, is crucial for fostering meaningful relationships, making informed decisions, and enhancing overall well-being.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, April 29, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
Conflict is an inevitable part of any organizational and workplace interaction, but effective management can transform potential crises into opportunities for growth and collaboration. This course provides a comprehensive overview of conflict management, focusing on strategies to create more equitable outcomes, stress-handling techniques, and mitigation methods.

*Zoom participation is available at Iowa Western center locations only.
 

Wednesday, May 6, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
Customer Service Excellence is a comprehensive course designed to equip participants with the essential skills and knowledge to deliver exceptional customer service. This course emphasizes the importance of professionalism in all customer interactions and provides practical strategies for improving customer care. Participants will learn to manage various customer scenarios effectively, enhancing customer satisfaction, brand loyalty, and brand relevance.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, May 13, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
This course is designed to equip leaders, managers, and HR professionals with the skills and knowledge to effectively develop teams and individuals within an organization. By focusing on coaching, inspiring, and educating, participants will learn strategies to foster a collaborative and high-performing work environment. Through a blend of theoretical frameworks and practical applications, this course aims to enhance participants' ability to unlock potential, drive motivation, and support continuous professional growth.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, May 20, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
This course is designed to enhance the communication skills of current and aspiring leaders. It focuses on the development of key competencies necessary for effective management communication in a professional setting. Students will learn and practice active listening and providing constructive feedback.  These skills are essential for fostering a professional, collaborative and productive work environment.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, May 27, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
This course provides an in-depth exploration of inclusion within the context of management. It is designed to equip current and future leaders with the knowledge, skills, and attitudes necessary to foster an inclusive workplace environment for all generations in the workforce. The curriculum emphasizes the critical importance of inclusion in achieving organizational success and creating a positive work culture.

*Zoom participation is available at Iowa Western center locations only.

Class Orientation: Thursday, May 28, 2026 1:30 pm – 3:30 pm – Looft Hall, Room 022
Hands-On Salon: Starting Tuesday, June 2, 2026  until Thursday, August 27, 2026, every Tu/Wed/Th 9:00 am – 3:30 pm – Dodge Hall, Room 1205
The Professional Dog Grooming certificate equips students with the essential skills for a successful career in the grooming industry. The completion of this course prepares you for the eligibility to sit for the AKC-PGC Exam and earn your industry credential. This course will involve numerous Zoom sessions and extensive self-paced learning to cover all the necessary material to ensure thorough understanding and preparation before working hands-on in the grooming salon.

*Students are required to wear closed-toe shoes. 

Wednesday, June 3, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
This course is designed to equip managers and aspiring leaders with the tools and strategies necessary to effectively motivate their teams. Emphasis is placed on transitioning from peer to manager, balancing professional and personal lives, and recognizing and rewarding employee achievements.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, June 10, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
In today's fast-paced business environment, the ability to present ideas clearly and effectively is crucial for success. Connecting with Your Audience is a comprehensive course designed to equip managers, leaders, and professionals with the tools and techniques to understand how to quickly and effectively establish rapport with your audience to become a more memorable speaker.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, June 17, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
This course is designed to equip managers with the essential skills and knowledge to effectively identify, analyze, and resolve problems within organizational contexts. Through a combination of theoretical frameworks, case studies, and practical exercises, participants will develop an understanding of change management techniques and decision-making processes.

*Zoom participation is available at Iowa Western center locations only.
 

Wednesday, June 24, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
This course delves into the critical aspects of effective delegation and fostering accountability within organizational settings. Through a comprehensive examination of delegation techniques, accountability frameworks, performance management strategies, and performance appraisal methodologies, participants will gain valuable insights and practical skills essential for effective leadership and team management.

*Zoom participation is available at Iowa Western center locations only.

Join us for this 12-class Leadership & Management Series, offered at a discounted rate, running every Wednesday from 11:00 AM to 1:30 PM, starting September 9, 2026, through November 25, 2026, at the Council Bluffs Campus. Each week features a new leadership topic, including Developing Your Management Style, The Role of a Supervisor, Emotional Intelligence and Self-Awareness, Conflict Management, Customer Service, Developing Teams and Individuals, Communication, Inclusive Leadership, Motivating Staff, Connecting With Your Audience, Leading Through Change, and Delegation and Accountability. Plus, each session includes lunch! Whether you're new to leadership or looking to sharpen your skills, this series will equip you with practical tools for success.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, September 9, 2026 11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
In today's dynamic work environment, effective management requires a personalized approach that leverages your unique strengths as well as the strengths of your team members. This course is designed to help emerging and established managers cultivate a distinctive management style that enhances their leadership and communication abilities, integrates various management styles, and fosters continuous personal development.

*Zoom participation is available at Iowa Western center locations only.

Class Orientation: Thursday, September 10, 2026 1:30 pm – 3:30 pm – Looft Hall, Room 022
Hands-On Salon: Starting Tuesday, September 15, 2026  until Thursday, December 10, 2026, every Tu/Wed/Th 9:00 am – 3:30 pm – Dodge Hall, Room 1205
The Professional Dog Grooming certificate equips students with the essential skills for a successful career in the grooming industry. The completion of this course prepares you for the eligibility to sit for the AKC-PGC Exam and earn your industry credential. This course will involve numerous Zoom sessions and extensive self-paced learning to cover all the necessary material to ensure thorough understanding and preparation before working hands-on in the grooming salon.
 

Wednesday, September 16, 2026 11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
This course is designed to equip supervisors with essential management skills to effectively lead teams and achieve organizational objectives. Through a blend of theoretical frameworks, practical case studies, and interactive exercises, participants will develop the foundational knowledge and competencies required to excel in their role as supervisors.  

*Zoom participation is available at Iowa Western center locations only.

Wednesday, April 22, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
This comprehensive course delves into the core aspects of emotional intelligence and self-awareness, equipping participants with the tools necessary to navigate personal and professional environments effectively. Emotional intelligence, the ability to understand and manage one's own emotions and the emotions of others, is crucial for fostering meaningful relationships, making informed decisions, and enhancing overall well-being.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, September 30, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
Conflict is an inevitable part of any organizational and workplace interaction, but effective management can transform potential crises into opportunities for growth and collaboration. This course provides a comprehensive overview of conflict management, focusing on strategies to create more equitable outcomes, stress-handling techniques, and mitigation methods.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, October 7, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
Customer Service Excellence is a comprehensive course designed to equip participants with the essential skills and knowledge to deliver exceptional customer service. This course emphasizes the importance of professionalism in all customer interactions and provides practical strategies for improving customer care. Participants will learn to manage various customer scenarios effectively, enhancing customer satisfaction, brand loyalty, and brand relevance.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, October 14, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
This course is designed to equip leaders, managers, and HR professionals with the skills and knowledge to effectively develop teams and individuals within an organization. By focusing on coaching, inspiring, and educating, participants will learn strategies to foster a collaborative and high-performing work environment. Through a blend of theoretical frameworks and practical applications, this course aims to enhance participants' ability to unlock potential, drive motivation, and support continuous professional growth.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, October 21, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
This course is designed to enhance the communication skills of current and aspiring leaders. It focuses on the development of key competencies necessary for effective management communication in a professional setting. Students will learn and practice active listening and providing constructive feedback.  These skills are essential for fostering a professional, collaborative and productive work environment.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, November 4, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
This course is designed to equip managers and aspiring leaders with the tools and strategies necessary to effectively motivate their teams. Emphasis is placed on transitioning from peer to manager, balancing professional and personal lives, and recognizing and rewarding employee achievements.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, November 11, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
In today's fast-paced business environment, the ability to present ideas clearly and effectively is crucial for success. Connecting with Your Audience is a comprehensive course designed to equip managers, leaders, and professionals with the tools and techniques to understand how to quickly and effectively establish rapport with your audience to become a more memorable speaker.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, November 18, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
This course is designed to equip managers with the essential skills and knowledge to effectively identify, analyze, and resolve problems within organizational contexts. Through a combination of theoretical frameworks, case studies, and practical exercises, participants will develop an understanding of change management techniques and decision-making processes.

*Zoom participation is available at Iowa Western center locations only.

Wednesday, November 25, 2026  11:00am – 1:30 pm – Council Bluffs Campus – Looft Hall #023 – Lunch provided 
This course delves into the critical aspects of effective delegation and fostering accountability within organizational settings. Through a comprehensive examination of delegation techniques, accountability frameworks, performance management strategies, and performance appraisal methodologies, participants will gain valuable insights and practical skills essential for effective leadership and team management.

*Zoom participation is available at Iowa Western center locations only.